When to contact your prescriber
Contact your Compound prescriber for:
- Persistent mild to moderate side effects that are bothersome but not severe
- Questions about your medication dosage
- Changes in your medical history or medications
- Concerns about your progress or weight loss plateaus
- Problems with your injection technique
- Mild allergic reactions (slight rash or itching)
- Issues with your order or prescription
How to reach out: Submit a request, and our Care Team will connect you with your prescriber.
When to seek emergency care (Call 999 or visit A&E)
Seek immediate medical attention for:
- Severe abdominal pain that is persistent or worsening
- Chest pain or pressure
- Difficulty breathing or shortness of breath
- Loss of consciousness or severe dizziness
- Signs of severe allergic reaction (swelling of face/throat, severe rash, difficulty breathing)
- Severe vomiting that won't stop or contains blood
- Symptoms of pancreatitis (severe abdominal pain radiating to your back, persistent vomiting, fever)
- Symptoms of diabetic ketoacidosis (confusion, fruity breath odour, excessive thirst)
- Any symptom that feels life-threatening
What to do: Call 999 or go to your nearest Accident & Emergency Department as soon as you can. Inform emergency staff that you are taking Wegovy or Mounjaro.
For urgent but non-emergency issues (Call 111)
Contact NHS 111 for:
- Moderate side effects that are worsening
- Unusual symptoms you're unsure about
- Medical advice needed same-day but not immediately life-threatening
- Concerns outside of Compound's operating hours
Remember: When in doubt about the severity of a symptom, it's always better to be cautious and seek emergency care.